Certified Mail
 

Getting a Mailer ID number

Go to https://gateway.usps.com/bcg/login.htm

Enroll in the Business Customer Gateway (BCG) Then apply for a MID. It is a difficult and confusing process, thus it is suggested that you contact USPS help desk  at 
800 522 9085 option 3 then option 6
to have them walk you though the process.


Postal Rate Changes

Postage Fee 1 oz. = 0.42
Addition Postage Fee per oz. = 0.17
Certified Mail Fee = 2.70;
Return Receipt Fee = 2.20
Restricted Delivery Fee = 4.30
 


I'm getting an error involving Machnm1.exe

There are a few steps that need to be taken care of to remedy this problem.
First, close Certified Mail and then use the Windows "Search" or "Find" functions to look for the machnm1.exe and keylib32.dll
Be sure to search all files and folders on your hard drive.
Delete all copies of those two files.
Visit our Downloads page to get the latest version of the software and re-install.
BEFORE YOU RUN THE PROGRAM AFTER RE-INSTALLATION - REBOOT!
Upon rebooting, your program should work as normal, but may need re-registered.

What is the difference between Certified Mail Standard and Certified Mail Pro?


Certified Mail is used for individuals/companies who send a small number of certified mail letters per day.
Certified Mail Pro is used for those who send large quantities on a frequent basis.
 

My Printer only prints the bar code and the receipt.


The font file on your computer is corrupted.
Download CertFont.exe and execute the file.
It is a set up program to repair your font file.
Restart your computer.
If you are running Windows XP or 2000 you may also need to download the newest print drivers for your printer from the internet, (i.e., hp.com; lexmark.com)


My printouts are all messed up. The print is too big, too small, the wrong font, etc.

Check the printer alignment.
Check the printer setup, paper size and paper alignment.
If the above steps do not solve the problem follow the below steps.
Restart your computer.
Reset your printer (consult your printer manual for instructions)